Orders are shipped from USA via USPS within 1 business days of your order. Please allow 3-10 business days for delivery. We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. To ensure that you receive your order when you need it, please plan accordingly. Due to high volume sales during the holidays, please note that some delays may occur.
Our company uses multiple warehouse locations across USA (WA, CA, UT, PA, NY, TX, FL, IL) and your order would ship from the warehouse location closest to your shipping address automatically.
Our main warehouse location address is
Pacific Cascade c/o RK Ventures Inc
3305 142nd Ave E
Sumner, WA 98390
Deliveries to residential addresses typically do not require a signature, however, in the event that one is required and no one is available to sign, a note will be left noting the attempted delivery. After three unsuccessful attempts to deliver, the package will be returned.
Once your order has been shipped, you will receive an email informing you of your package being shipped. If you desire a tracking number, please call us at 866-229-8430.